The Gruen Effect

Retail spaces are designed for impulse shopping. When you go to a store looking for socks and come out with a new shirt, it’s only partly your fault. Shops are trying to look so beautiful, so welcoming, the items so enticingly displayed and in such vast quantity, that the consumer will start buying compulsively.

This is the Gruen Effect.

I wonder what we can learn from this with regards to product development – and it’s also a nice historical view on how malls came to dominate the buyer’s landscape.

You Might Not Be As Emotionally Intelligent As You Think: Three Ways To Know And Course Correct

A short and sweet set of advice on emotional intelligence in practice.

Driving Cultural Change Through Software Choices

An amazing (as usual) piece from Camille Fournier on how platform engineering affects culture.

Why Diversity Management Backfires (And How Firms Can Make it Work)

And an old but good piece from 2015 – I wonder whether we’ve learned the lesson…

Communication skills for successful software engineers

Where I argue that communication is an essential skill area for successful software developers on all levels.